About the company
Join a leader in agricultural machinery sales and service dedicated to supporting local farming communities. With decades of industry expertise behind them, our client invests in their people by developing future leaders and offering genuine career pathways.
Enjoy a team-oriented workplace culture focused on innovation, sustainable growth, and long-term professional development while helping drive the future of Australian agriculture.
About the job
A leading machinery dealership network is seeking a proactive National Warranty Manager to take full ownership of warranty operations and revenue recovery across multiple branches in New South Wales and Victoria.
This role offers exceptional autonomy, flexible hybrid/remote working arrangements, and the opportunity to drive standardisation and capability across regional teams.
Key Responsibilities:
- Maximise group warranty recovery performance, tracking submissions, approval rates, and credit reconciliations.
- Audit job cards, technician narratives, and labour coding to guarantee strict OEM compliance.
- Investigate, rework, and resolve disputed or rejected claims directly with manufacturer warranty teams.
- Conduct monthly registration audits and deliver targeted warranty training to branch staff.
- Travel periodically across the branch footprint to provide hands-on mentoring and operational support.
Required Skills & Experience:
- Proven experience managing, coding, and submitting OEM warranty claims within heavy machinery, automotive, agricultural, or equipment dealerships.
- Solid mechanical comprehension to accurately interpret diagnostic write-ups and parts usage against policy.
- High proficiency with dealership management systems (DMS/ERP), claims portals, and Microsoft Excel.
- Strong communication and stakeholder skills to negotiate assertively with OEMs while mentoring branch teams.
- Current driver licence and willingness to travel up to one week per month.
A competitive base salary package is on offer, with vehicle or travel provisions negotiable.
About the location
This role offers exceptional flexibility with a remote, work-from-home model supported by regular branch travel, capped at one week per month. Ideally, you will be based within the regional network footprint across regional New South Wales, regional Victoria, Sydney, or hubs such as Wagga Wagga and Griffith. Alternatively, candidates residing near an existing branch can work on site as preferred.
About Teamrecruit
Looking for your next job in heavy vehicles, machinery, or equipment? Teamrecruit is Australia & New Zealand's top specialist in this field. With 15+ years of experience, vast networks, and unmatched industry knowledge, we'll connect you with the perfect opportunity from our database of nearly 3,000 dealers and OEMs. Let's find your dream job today!
For further information about this or any other roles, please contact Rowan Coe on 0448 026 681 or by email to
[email protected] quoting reference 1760662. Please submit an application by clicking 'APPLY'.
📌 National Warranty Manager (Australia)
🏢 Teamrecruit
📍 Australia