Hair Transplant Assistant & Receptionist

Full-Time | Claremont, Perth

Gro Clinics is looking for a Full-Time Hair Transplant Assistant & Receptionist to join our Perth team.

This is a wide-ranging hybrid role combining hands-on support during hair transplant procedures with reception, patient care and day-to-day clinic administration. It would suit someone who enjoys working with people, thrives in a busy environment and is interested in the cosmetic medicine and hair restoration industry.

You don't necessarily need previous hair transplant experience – we're looking for someone with the right attitude, attention to detail and willingness to learn.

What you'll be doing

In this role, you will:

- Assist our doctors and clinical team during hair transplant procedures
- Prepare procedure rooms and support the smooth running of procedure days
- Welcome patients and provide a professional, supportive experience throughout their time in the clinic
- Manage reception duties, including answering calls and responding to patient enquiries
- Assist with patient bookings, appointments and general clinic administration
- Support prospective patients over the phone and in person
- Assist with the day-to-day running and presentation of the clinic
- Work closely with our clinical, sales and support teams to deliver a seamless patient experience
- Treat every patient with care, courtesy and respect
- Help us consistently deliver our commitment to World Class Care

About you

We're looking for someone who is:

- Friendly, confident and comfortable communicating with a wide range of people
- Highly organised with strong attention to detail
- Calm and professional in busy or high-pressure situations
- Reliable, resilient and able to maintain concentration during longer procedure days




- Comfortable working in both a clinical/procedure environment and a customer-facing reception role
- A strong written and verbal communicator
- Interested in cosmetic medicine, hair restoration or the broader health and aesthetics industry
- Flexible with working hours, as procedure days may occasionally extend beyond standard clinic hours
- Available for occasional weekend work when required
- Able to travel interstate occasionally if required

Experience in medical reception, healthcare, cosmetic medicine, dental, beauty/aesthetics or another patient-focused environment would be highly regarded, but is not essential.

Why join Gro?

At Gro, you'll be joining a supportive and growing team with opportunities to develop your skills and build your career within the business.

We offer:

- Comprehensive training and ongoing support
- Ongoing learning and development opportunities
- Exposure to both the clinical and operational sides of a growing healthcare business
- Opportunities to progress into more senior roles across the Gro group
- A collaborative team environment focused on delivering exceptional patient care

About Gro

Gro Clinics is one of Australia's leading providers of hair restoration solutions, helping people take control of their hair loss through personalised treatment options and hair transplant procedures.

We understand the impact hair loss can have on confidence and wellbeing. Our goal is to provide every patient with knowledgeable advice, personalised treatment and exceptional care throughout their journey.

Hair loss is now a choice. Your choice.

Apply Now

If you're looking for a varied role where no two days are quite the same and you'd love the opportunity to build a career in the hair restoration and cosmetic medicine industry, we'd love to hear from you.

Apply now to join the Gro Perth team.

📌 Hair Transplant Assistant & Receptionist (Claremont)
🏢 Gro Clinics Australia
📍 Claremont