Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired. We're a proud family-owned, Australian business who have been growing year on year with even bigger goals ahead! With a strong and expanding footprint, we’re driven to make a genuine difference through the impact we have and the positive energy we bring. That’s how we Share the Chi!

Back in 2012, we opened our first venue in Balaclava and it was just the beginning! Now we're building our team and looking for a Full-Time Assistant Venue Manager to join where it all began.

As an Assistant Venue Manager, you’ll be at the center of it all, leading shifts, supporting your Venue Manager, and empowering a high performing team to deliver their best! Bring your leadership experience, team first mindset and passion for exceptional customer experiences!

What you’ll be doing:

- Lead from the front and deliver exceptional customer experiences.
- Manage day to day operations including labour, P&L; and cost controls.
- Ensure food safety, cleanliness, and presentation standards are always met.
- Train, coach and motivate a high performing, engaged team.
- Champion a positive, inclusive and values led culture.




- Manage KPIs including Labour and COGs.

Who we’re looking for:

- Experienced leaders in retail or hospitality (QSR preferred!).
- Proven success with KPIs, labour budgets, and financial management.
- Confident managing numbers and understanding what drives performance.
- Strong communicators who builds connected, high performing teams.
- A driven professional who leads by example and thrives in a fast paced environment.
- A problem solver with a proactive, positive mindset.
- Organised, adaptable, and always looking to improve.
- Committed to continuous growth and team development.

Why Yo-Chi?

- Growth Opportunities – As we expand, so can your career!
- Flexible roster, both night and days.
- Work with a fun, diverse team that’s all about valuable vibes.
- Free Yo-Chi every shift! CHI-LICIOUS!
- Be part of a brand that’s all about connecting people and creating positivity.
- Generous Benefits!

Looking to drive success in your career? Apply today and take the next step in your leadership journey at Balaclava Yo-Chi!

Visit our website, check out our Instagram @iloveyochi, or pop into a venue to see for yourself.

📌 Balaclava Assistant Venue Leader
🏢 Yo-Chi - Embrace the Chi
📍 Balaclava