We invite you to join the RCH and help turn our vision 'a world where all kids thrive' into a reality

About the Role:

This is a full-time, 2-year contract position at 80 hours per fortnight within the Parkville EMR Team.

The Parkville EMR Project Lead for Patient Experience is responsible for planning and implementing EMR precinct wide change and improvements for patients and consumers working directly with the Patient Experience Optimisation Enablement Group. The role will develop project briefs and reports and lead and co-ordinate work that directly improves the patient experience by introducing new patient facing features through the patient portal and digital platforms across the precinct health services.

What You'll Achieve:

Lead meaningful patient experience improvements through new EMR, patient portal and digital solutions that make healthcare more accessible and connected for patients and consumers.

Drive precinct-wide innovation and standardisation by bringing together health services, consumers, technical teams and stakeholders to design and implement better ways of working.

Deliver measurable outcomes and sustainable change through strong project management, continuous improvement and optimisation of the Parkville EMR.

Classification for this position will range from Grade 8 Year 1 (AO81) - Grade 8 Year 5 (AO85) (FTE base salary $124,912.84 - $137,858.24 per annum, plus superannuation).

Your Skills and Experience:

- Tertiary qualifications in a related field along and/or relevant industry experience
- Experience in working with EMR or e-Health systems - minimum of 7 years
- Experience in Project Management and/or process improvement and change

If this sounds like you, click here for the position description.

About the Department:

The Parkville EMR is a world-class system shared by The Royal Melbourne Hospital, The Royal Women's Hospital, Peter MacCallum Cancer Centre and The Royal Children's Hospital to support high-quality,



seamless healthcare in Parkville and improve health outcomes for Victorians. The EMR is used by more than 18,000 clinicians and staff across the four health services and is delivered in partnership with Epic, a global leader in health information technology. The Parkville EMR team is responsible for the day-to-day management, operation and improvement of the EMR. This team will work collaboratively with EMR teams at RCH, the RMH, Women's and Peter Mac.

What We Offer:

- Salary packaging option with our partner, SmartSalary - Increase your take home pay by up to $11,500 per annum!
- Looking for a new set of wheels to get you to the office? We offer Novated Leases through our partnership with SmartSalary
- Workplace culture of continuous improvement, support and training
- Discounted Private Health Insurance
- Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities
- Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
- Unlimited access to select fitness facilities in your local area via Fitness Passport
- Retail discounts & more!

Other Requirements:

- Current National Criminal Record Check, or willing to obtain
- Valid Working with Children Check
- Compliance with RCHs "Staff Immunisation - Prevention of Vaccine Preventable Diseases" procedure

Application Process:

To apply, you will need a resume and a tailored cover letter outlining your skills,



experience, and suitability for the position in line with the requirements of the position description.

For more information about this position please contact Teresa Tesch via email: ••••@rch.org.au

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the chance to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children's Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Apply online by clicking on the "Apply" button

Applications close 15 October 2026

📌 Parkville EMR Project Lead
🏢 The Royal Children'S Hospital
📍 Parkville