Account Manager

BRITANNIA:FORM2000 | Precision Sheet Metal Manufacturing

Build relationships. Drive growth. Help shape the future of Australian manufacturing.

- Competitive salary plus performance bonus

- Strong focus on existing clients with selective new business development

- Access to a company vehicle for customer visits and site meetings

- Long term career growth

An exciting chance exists for an experienced and commercially minded Account Manager to join BRITANNIA:FORM2000, one of Australia's most established and respected precision sheet metal manufacturers.

Reporting to our Group Head of Sales & Client Success, you will play a key role in strengthening existing customer relationships, identifying new business opportunities, and delivering profitable growth across a diverse customer portfolio. This is a highly visible, customer-facing position suited to someone who enjoys building long-term partnerships, solving customer challenges and creating value beyond the transaction.

Working closely with customers, estimators, engineers and production teams, you will be responsible for delivering an exceptional client experience while driving sustainable sales and margin growth.

What You'll Be Doing

- Managing and executing a structured call cycle across established customer accounts

- Building strong, long-term relationships through regular face-to-face meetings, site visits and customer engagement

- Identifying and pursuing new business opportunities in collaboration with the Group Head of Sales & Client Success

- Expanding existing accounts through proactive account management and cross-selling opportunities

- Attending customer meetings,



industry events and networking opportunities to strengthen market presence

- Preparing accurate and commercially sound quotations for customers

- Responding professionally and promptly to customer enquiries while ensuring an exceptional customer experience

- Working collaboratively with Engineering, Estimating and Production teams to ensure customer requirements are understood and successfully delivered

- Maintaining accurate CRM records, customer activity reports and project tracking information

- Supporting continuous improvement initiatives across sales, customer service and operational processes

What Success Looks Like

- Strong customer retention and account growth

- Consistently achieving or exceeding sales and margin targets

- High levels of customer satisfaction and engagement

- Development of new business opportunities and strategic customer partnerships in collaboration with our Group Head of Sales & Customer Success.

- Effective collaboration between customers and internal teams to ensure successful project outcomes

About You

You are a confident relationship builder who enjoys working with customers and understands how to create commercial opportunities while delivering outstanding service.

You will ideally bring:

- Proven experience in Account Management,



Business Development, Sales or Client Relationship Management

- Experience within manufacturing, engineering, fabrication, sheet metal, steel or industrial industries

- Strong commercial acumen and negotiation skills

- Exceptional communication, presentation and relationship-building abilities

- A proactive and customer-focused approach

- Strong organisational and time management skills

- The ability to work independently while contributing to a collaborative team environment

- Experience using CRM systems and sales reporting tools

Knowledge of precision sheet metal manufacturing, steel fabrication or related industries will be highly regarded.

Why Join BRITANNIA:FORM2000?

With manufacturing origins dating back to the 1940s, BRITANNIA:FORM2000 has earned a reputation as one of Australia's leading precision sheet metal manufacturers.

Today, we operate multiple manufacturing facilities across Australia and continue to invest in technology, capability and our people to support future growth. We partner with customers across a diverse range of industries, delivering high-quality engineered solutions backed by exceptional service and technical expertise.

At BRITANNIA:FORM2000, we are committed to creating a workplace where our people can thrive. We believe in accountability, teamwork, innovation, customer focus and continuous improvement.

If you are looking for an opportunity to join a growing Australian manufacturer where your contribution will genuinely make a difference, we'd love to hear from you.

BRITANNIA:FORM2000
Manufacturing the Future

📌 Account Manager (Melbourne)
🏢 BRITANNIA:FORM2000
📍 Melbourne