You'll join our parts team as an entry-level Parts Interpreter, learning to identify, source and supply the right parts for our customers and workshop technicians. You'll work alongside experienced interpreters who will train you in catalogues, systems and parts knowledge. This is a outstanding starting point for a long-term career in the automotive, heavy vehicle, agricultural or equipment industry.

Key responsibilities

Serve customers at the counter, by phone and by email, and help identify the parts they need

Use electronic parts catalogues, diagrams and VIN/serial number lookups to identify parts, with guidance from senior staff

Process quotes, sales orders, invoices and returns accurately in the parts system

Supply parts to workshop technicians and assist with job-card allocations

Receive incoming stock, check it against delivery documents and put it away in the correct locations

Pick, pack and prepare orders for dispatch or customer collection

Assist with stocktakes, cycle counts and keeping the parts department clean and organised

Follow up backorders and supplier enquiries as directed

Build knowledge of product ranges, part numbering, supersessions and cross-references





Follow all workplace health and safety procedures, including safe manual handling

About you

Genuine interest in vehicles, machinery or mechanical components

Good communication and customer service skills

Strong attention to detail and accuracy with numbers and part codes

Basic computer skills (email, data entry, navigating software)

Ability to learn quickly and follow instructions

Willingness to work in a team and take feedback

Previous experience in retail, warehousing or a parts environment (desirable)

Mechanical aptitude or a trade-related background (desirable)

Experience with a dealer management or inventory system (desirable)

Current driver's licence (desirable)

Full training in parts identification, systems and industry knowledge

Support towards formal qualifications

A clear pathway to Parts Interpreter and senior roles

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📌 Junior Parts Interpreter (Rockhampton Regional)
🏢 Tropical Auto Group
📍 Rockhampton Regional