Women's Health and Equality Queensland – Brisbane QLD

Two part-time positions available | Clinical Services Team | South Brisbane | SCHADS Award Level 4

About the role

Be the voice someone hears when they need support most.

We have two part-time opportunities within our Clinical Services Team for Intake & Case Management Officers.

You’ll be one of the first points of contact for people accessing Women’s Health and Equality Queensland (WHEQ) services - providing intake, assessment, brief support, case management and referrals in a safe, supportive and trauma-informed environment.

The two positions have different set rosters:

Position 1 – 17.25 hours per week

- Monday: 8:00am – 1:15pm

- Tuesday: 8:00am – 1:15pm

- Wednesday: 1:00pm – 8:15pm

Position 2 – 17.5 hours per week

- Wednesday: 8:00am – 1:15pm

- Thursday: 8:00am – 1:15pm

- Friday: 12:45pm – 8:15pm

Please indicate in your application whether you are applying for Position 1, Position 2, or would like to be considered for either position.

In this role, you will:

- Manage intake, risk assessment and safety planning

- Provide brief, solution-focused counselling

- Coordinate referrals and ongoing support

- Support group programs and service delivery

- Maintain client records, bookings and follow-ups

About you

You’re calm, empathetic and able to meet people where they’re at - including during high-pressure or emotional moments.

You’ll bring:

- Bachelor’s degree (or higher)



in Counselling or Social Work

- Current Working with Children Check (Blue Card) or ability to obtain

- Experience (placement or paid) supporting vulnerable clients

- Confidence in intake, risk assessment and making referrals

- Strong communication skills - especially over the phone

- Organised, adaptable and comfortable balancing client work with admin

- A genuine commitment to trauma-informed, inclusive and feminist practice

About WHEQ

Women’s Health and Equality Queensland are leaders in women’s health, gender equity and the primary prevention of violence in Queensland. We provide counselling, therapeutic groups and health services for women and gender-diverse people, as well as health promotion, community programs, professional education, and systems change.

Our vision is for women to be equitably resourced, healthy, safe and thriving.

Why join WHEQ?

You’ll be part of a team doing work that genuinely matters - in an workplace that’s supportive, inclusive and grounded in strong values.

- Purpose-driven organisation focused on women’s health and safety

- Supportive team that values collaboration and learning

- Opportunities to build your intake and case management experience

- SCHADS Award Level 4 remuneration, based on skills, experience and qualifications

- Salary packaging of up to $15,900 to increase your take-home pay

- South Brisbane location - these are in-person roles

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📌 Intake & Case Management Officer (Brisbane City)
🏢 Women's Health and Equality Queensland
📍 Brisbane City