Thomson Reuters in Australia is hiring a Customer Success Manager to own outcomes for a portfolio of Australian legal customers using AI solutions. You will translate business goals into measurable success plans, drive adoption from first value to scaled rollout, and build executive-level relationships to secure renewals and expansions.
You will lead onboarding and implementation end-to-end, identify recent use cases, quantify ROI, and collaborate with product, sales, and support teams.
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📌 AI Legal Solutions: Customer Success Lead (AU) (Australia)
🏢 Thomson Reuters
📍 Australia
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