CX Operations Lead: Optimize Customer Experience & Systems (Melbourne)

CX Operations Lead: Optimize Customer Experience & Systems (Melbourne)

04 Oct
|
JobAdder Operations Pty
|
Melbourne

04 Oct

JobAdder Operations Pty

Melbourne

Adore Beauty is seeking a CX Operations Lead for a 12-month maternity leave contract. You will sit at the intersection of CX, systems and operations, owning day-to-day Zendesk optimisation and cross-team coordination to ensure a seamless post-purchase experience.

You will partner with warehouse, fulfilment, Digital, IT and Marketing to drive improvements and readiness for promotions, launches and business changes.

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📌 CX Operations Lead: Optimize Customer Experience & Systems (Melbourne)
🏢 JobAdder Operations Pty
📍 Melbourne

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