Level 2 Tech Support Analyst — Elevate Customer Outcomes (Melbourne)

Level 2 Tech Support Analyst — Elevate Customer Outcomes (Melbourne)

04 Oct
|
Sociable Tech
|
Melbourne

04 Oct

Sociable Tech

Melbourne

Engagis is hiring a Level 2 Technical Support Analyst in Melbourne to provide advanced technical support for ICT systems and integrated digital solutions. You will act as escalation point, perform root-cause analysis, monitor SLA performance, and coordinate onsite or remote support with field technicians as needed.

The role emphasizes continuous improvement in support operations, collaboration within a team, and opportunities for career development in an Australian tech company.

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📌 Level 2 Tech Support Analyst — Elevate Customer Outcomes (Melbourne)
🏢 Sociable Tech
📍 Melbourne

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