Ecommerce Support Lead — Customer Experience & Ops (Australia)

Ecommerce Support Lead — Customer Experience & Ops (Australia)

04 Oct
|
VHR Professional Services
|
Australia

04 Oct

VHR Professional Services

Australia

VHR PROFESSIONAL SERVICES PRIVATE LIMITED is seeking a Customer Support Manager to lead our ecommerce customer support initiatives. You will supervise teams, optimize support processes, and drive high-quality service across channels to enhance customer satisfaction.

You will focus on reducing escalations, monitoring KPIs, and implementing tools that improve efficiency and loyalty. This role demands robust leadership, a customer-first mindset, and the ability to scale support as our e-commerce

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📌 Ecommerce Support Lead — Customer Experience & Ops (Australia)
🏢 VHR Professional Services
📍 Australia

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