UPS is seeking a Brokerage Customer Support Specialist to guide customer onboarding, validate profiles, and monitor initial shipments. You will work with Account Executives and Brokerage teams to identify and resolve customs clearance risks, ensuring timely shipment release and robust customer relations.
The role emphasizes proactive onboarding, accurate documentation, and collaboration across origin and destination teams to optimize the customer experience and ensure compliance throughout the
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📌 Brokerage Onboarding & Customer Success Specialist (Sydney)
🏢 United Parcel Service
📍 Sydney
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