04 Oct
|
Community, Culture and Customer Experience
|
Waverley Council
04 Oct
Community, Culture and Customer Experience
Waverley Council
Team Leader, Children and Young PeopleThis external link will open in a new window
Community, Culture and Customer Experience - Waverley NSW
We are seeking a passionate and experienced leader to guide and manage our Library Children and Young People team.
- Permanent full-time position (35 hours per week)
- Positive team culture and professional development opportunities.
- Community focused, not for profit, values driven service.
- Close to public transport.
- Access to Fitness Passport – discounted gym memberships
- A supportive and inclusive work culture
- Bondi Junction office location close to Bondi Beach, Bronte and Tamarama
- Opportunities for professional development and career progression
- Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
In this role you will:
- Contribute to the development and delivery of innovative, high-quality library services that inspire, engage, and support children, teens, and families.
- Lead and support a dynamic team delivering programs and services for children and young people
- Drive service excellence through innovation, collaboration, and community engagement
- Contribute to strategic planning and continuous improvement within the library service
- Build strong partnerships with community organisations to enhance service reach and impact.
- Foster positive, inclusive, and customer-focused team culture.
About You
- Tertiary qualification in Library and Information Studies or other relevant area of study/experience.
- 1-2 years' experience in a children’s library setting, budget management, project management and staff supervision, with proven capacity to lead and develop staff within a library environment.
- Demonstrated experience in children’s programming/education.
- Robust technical skills and a high level of digital literacy.
- Proven ability to embrace change and engage, lead and inspire others to achieve outcomes for the benefit of the organisation and community.
- Demonstrated excellent interpersonal skills with strong conflict resolution skills and the ability to deal with difficult customers.
- Proven experience in delivering quality customer service and a positive, professional and cooperative approach to working with others.
- Demonstrated organisational and time management skills with a flexible approach to work and the ability to meet deadlines.
- Excellent written and verbal communication skills and the ability to interact effectively with a wide range of individuals and organisations.
- Current Working with Children Check.
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📌 Team Leader, Children and Young PeopleThis external link will open in a new window (Waverley Council)
🏢 Community, Culture and Customer Experience
📍 Waverley Council