Alana care support services – Maitland NSW

We are seeking a highly motivated and compassionate Community Worker to join our team at Alana Care Support Services, located at Maitland NSW 2320. We are committed to supporting individuals, families and community groups by connecting them with appropriate welfare, health, housing, employment, training and other community-based services. The successful candidate will play an important role in assessing client needs, coordinating support services and assisting clients to achieve positive outcomes.

Task & responsibilities

Alana Care Support Services pty limited

- Plan, develop, coordinate and deliver community programs based on needs, that foster inclusion, social connection and participation.
- Consult individuals and families to identify their needs, strengths, barriers, circumstances and social or community support requirements.
- Identify gaps in local community supports and contribute ideas for new services and programs
- Conduct risk assessment and develop individualised care plans that are in line with participant goals and needs
- Support participants to develop independence, communication, social, daily-living and community participation skills in line with their goals. Assist with transport, and community access such as shopping.
- Facilitate community engagement through group activities, events and programs.
- Support families by providing information/resources to understand and navigate available community, disability, health, education and social services. Make referrals/link with appropriate supports where needed.
- Advocate with and on behalf of participants and families to help address barriers to services, community participation and social inclusion.
- Assist participants with community access, social participation, skill development and daily activities.
- Contribute to outreach and community engagement activities that increase inclusion,



social connection and participation for people with disability and their families.
- Assist with the preparation of program proposals, reports, resource requests and submissions relating to new or existing community initiatives where required.
- Maintain accurate participant records, assessments, progress notes, program documentation and reports in accordance with organisational and regulatory requirements.
- Work collaboratively as part of a multi-disciplinary team with occupational therapists, speech pathologists, physiotherapists, social workers, behaviour support practitioners and other professionals.

Qualification & experienceAbout You

You are passionate, compassionate and empathetic, and thrive in dynamic environments. You must be confident working with individuals, families, a multi-disciplinary team and community organisations, but also have an ability to work independently. You have strong communication, assessment, planning, problem-solving and organisational skills and a demonstrated commitment to inclusion and person-centred practice.

- An Australian Qualifications Framework (AQF) Diploma or higher qualification in Community Services, Community Development, Human Services, Social Work or a closely related field, or a recognised overseas equivalent.
- A minimum of one year of relevant full-time paid work experience in community work, community services, family support, disability services, community development or a closely related professional field.
- Demonstrated experience assessing individual or family needs and developing appropriate support,



education or community-based strategies.
- Demonstrated ability to develop, coordinate or contribute to community, educational, support or capacity‑building programs.
- Strong written and verbal communication skills, including the ability to prepare professional case notes, reports and program documentation.
- Experience working with people with disability and their families is highly regarded.
- Valid First Aid & CPR certification, NDIS Worker Screening Check, and Working with Children Check (or willingness to obtain).
- A current unrestricted Australian driver’s licence and reliable vehicle.
- Access to a reliable and appropriately insured motor vehicle.
- Ability and willingness to travel regularly throughout the Newcastle & Maitland area to participant homes, community locations, schools, service providers and other work‑related locations

What We Offer

- A supportive and collaborative working environment.
- Opportunity for professional development and career progression.
- Competitive salary package and employment benefits.
- The opportunity to make a meaningful contribution to individuals and the wider community.

By joining our team, you will have the prospect to support individuals and families in accessing essential community services and resources. As a valued member of our team, you will contribute to the planning and delivery of programs designed to improve clients’ wellbeing, independence and participation within the community.

About Company

About Alana Care Support Services, Alana Care is a registered NDIS provider

Founded in 2020, Alana Care Support Services provides a wide range of NDIS solutions. from SIL. ILO to community access. We believe in fostering a sense of belonging and treating our participants with utmost dignity and respect.

Work Type: Full time

Salary: $

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📌 Community Worker (Maitland)
🏢 Alana care support services
📍 Maitland