We are a small family run company providing services involved in the Victorian Energy Upgrades program. We're looking for a capable Digital Operations Manager to keep our website platform and related IT services running smoothly. This is a work-from-home role with flexible hours.

Key responsibilities

Monitor website performance, availability and service issues

Coordinate our hosting, software and IT service providers

Manage incidents and follow up until issues are resolved

Oversee backups, updates, access and basic security practices

Coordinate website maintenance and changes with developers

Provide or organise support for users of our digital tools

Keep clear records of systems, suppliers and recurring tasks

About you

Experience managing website, SaaS or IT services

Solid organisation and communication skills

Confidence coordinating external suppliers and technical specialists





A practical approach to troubleshooting and prioritising issues

Ability to work independently and keep stakeholders informed

Experience with VEU VEECS would be an advantage

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- How many years' experience do you have as a Digital Operations Manager?
- How much notice are you required to give your current employer?
- Do you have Record Keeping experience?
- Do you have Incident Investigation experience?

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📌 Digital Operations Manager (Melbourne)
🏢 House Insulation Canberra
📍 Melbourne