Middlemount, Dysart, Clermont, and Nebo Locations!
What's on Offer?
- Be the face of Council and make a genuine impact within the local community
- Diverse role combining customer service, administration, library services and community engagement
- Supportive team environment with ongoing training and career development opportunities
- Opportunity to build meaningful relationships with residents and community groups
- Stable local government position with variety, autonomy and purpose
Key Responsibilities:
- Provide qualified face-to-face and telephone customer service
- Respond to customer enquiries and process service requests
- Process payments, receipting and documentation accurately
- Manage facility bookings and administrative support functions
- Deliver library services including loans,
returns and member support
- Assist with community programs, events and engagement activities
- Maintain accurate records, data entry and reporting requirements
- Promote Council services, resources and community initiatives
Highly Desirable:
- Previous local government experience
- Community services or library experience
- Experience processing payments and customer enquiries
- Blue Card or ability to obtain one
- Qualifications in customer service, business administration, library services or a related field
Additional information
- Varied role combining customer service, administration and library services
- Make a genuine impact within local communities
- Contract with possibilty to extend