City People Solutions is a leading IT Consulting, multi-specialist and managed recruitment and talent hire services provider. We are recognized for our expertise and success in providing businesses with flexible, Motivated and performance-based workforce within the Australian marketplace.

Since our beginnings in 2016, the Australian Staffing Agency has grown in the spirit of providing professional services with a personal touch and exceeding the expectations of our customers. CPS provides quality labor solutions across a number of industry sectors including Industrial and commercial recruitment and focuses on helping our customers meet their staffing needs.

City People Solutions has built a strong company with a solid reputation based upon the company values of professionalism with a personal touch, respect for our customers and community, efficiency and responsiveness.

CPS provides training and on-the-job mentoring for all our staff to instill our values and help exceed our customers’ expectations in the work that they do.

We help businesses build what is genuinely meaningful to their customers. We find the best way to enable change from the inside and ensure that the positive changes we make are sustained long after we leave.

Find us at–cpsanz.com

Role Summary:

The role is responsible for administering, configuring, securing, and operating multiple middleware platforms, including Kong, to ensure critical business processes meet defined service level agreements.

Key Responsibilities:

- Review high level integration solution designs and provide technical leadership to project teams, ensuring approved integration patterns and architectures are consistently applied throughout detailed design and implementation.
- Proactively identify, assess, and elevate technical and delivery risks, and define alternative technical or functional approaches where required, following established governance and approval processes.
- Define, govern,



and approve API standards, frameworks, and processes, shaping the API strategy to align with Clients broader corporate and technology strategy.
- Represent the team in gas and electricity industry forums, gathering feedback and ensuring external participants can effectively connect to and interoperate with Business‑to‑Business systems in accordance with interface specifications and architectural standards.
- Design and maintain dashboards and reports to track key operational metrics and business SLAs using enterprise application monitoring and observability tools.
- Identify repetitive operational and administrative tasks and develop a roadmap to automate processes, improving platform reliability, scalability, and operational efficiency.
- Partner with enterprise and solution architecture teams to define and evolve integration standards, patterns, and best practices that meet current and future business needs.
- Support project teams in scaling and onboarding new integration environments, providing hands‑on assistance with setup, troubleshooting, and resolution of configuration issues to meet project timelines.

Position Requirements:

- At least 7+ years of working experience in managing integration platforms including installation, configuration, patching, upgrading and working with vendor to resolve production incidents.
- Proven experience in managing middleware products in a Production active-passive or active-active configuration. This includes regular auditing of config files, backup and recovery,



tuning of alerting framework as required and migrating applications across sites without loss of data to ensure KPIs are met.
- Demonstrate extensive experience in the configuration and operation of commercial Enterprise Integration Platforms, with strong expertise in Kong API Gateway, Managed File Transfers, messaging middleware and webMethods product suites.
- Apply DevOps principles and practices, implementation and optimisation of CI/CD pipelines, supporting automated build, test and deployment processes.
- Communicate effectively in both written and verbal contexts, enabling explicit articulation of complex technical concepts and influencing outcomes with stakeholders.
- Extensive experience in operating Business-to-Business and Enterprise Application Integration solutions covering design, development and operational support (minimum of 7 years).
- Demonstrate practical experience integrating solutions with relational database platforms, including Microsoft SQL Server and PostgreSQL, supporting data access, persistence and optimisation.
- Experience managing the day-to-day operation, support, and continuous improvement of RESTful APIs and SOAP-based web services.
- Hands on experience using networking protocols like HTTPS, SMTP, LDAP and authentication protocols like OAuth, OIDC, JWT and TLS/SSL.
- Experience in system analysis, process design, technical documentation and ongoing production support activities.
- Proven experience responding to, coordinating, and resolving incidents to restore services within agreed SLAs.

Technical Skills:

- Boomi (both in Cloud and hybrid)
- APIM (Deploy enterprise on prem capability)
- Enterprise integration platform

CPS is an equal opportunity employer that actively embraces diversity in its workforce through accurate community representation of gender, culture; thought and work arrangements

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📌 SR INTEGRATION SPECIALIST_OPS (Sydney)
🏢 City People Solutions
📍 Sydney