Job Description
Customer Service Representative – Travel Industry (Flexible Schedule) Job Description n
We are looking for a reliable and customer-focused
Customer Service Representative
to support clients within the
travel industry
. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.
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You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.
Key Responsibilities n
Handle customer inquiries via phone and email
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Assist clients with travel questions, reservations, and general support
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Provide accurate information regarding destinations, policies, and procedures
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Maintain qualified and courteous communication at all times
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Follow established company processes and service standards
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Document customer interactions as needed
Qualifications n
Strong verbal and written communication skills
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Customer service experience preferred, but not required
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Ability to work independently and manage time effectively
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Basic computer skills and comfort using online systems
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Attention to detail and a customer-first mindset
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Interest in the travel industry is a plus
What We Offer n
Flexible scheduling options (part time or full-time)
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Training and ongoing support
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Opportunities for advancement within the travel industry
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Supportive and team-oriented work setting
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📌 Customer Service Representative Travel Industry Flexible Schedule Broome
🏢 Hjbtravels
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