Responsibilities
Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents and validates business requirements, and contributes to readiness, testing, and adoption across the project lifecycle.
Provide Bill to Cash domain SME input across design, build, and deployment.
Document and validate current-state processes and business requirements (including pain points/opportunities).
Support future-state process and solution design aligned to SAP S/4 and business needs.
Participate in workshops/design discussions; review and validate proposed process/system changes.
Support issue and risk management within the stream (process, data, solution), including escalation where required.
Contribute to testing (scenario input, execution support, defect triage, outcome validation).
Support change and readiness activities (process documentation, training inputs, communications, adoption support).
Maintain solid stakeholder relationships and provide regular updates to the Stream Lead.




Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.
Requirements
Bachelor's degree.
Experience in process improvement and/or project, transformation, or system-related initiatives.
Able to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders.
Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
Comfortable working in a changing environment with competing priorities.
SAP/ERP or large-scale system implementation experience is advantageous.
Solid Bill to Cash functional knowledge; effective communicator and collaborator in a matrix environment.
Robust problem-solving skills and ability to manage priorities and timelines.
Ability to travel on a routine basis.
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📌 Bill To Cash Sme Sap Victoria (Australia)
🏢 Kraft Heinz
📍 Australia