Service Desk Analyst: Microsoft 365 & Itsm Pro Melbourne

Service Desk Analyst: Microsoft 365 & Itsm Pro Melbourne

03 Oct
|
Emmbr
|
Melbourne

03 Oct

Emmbr

Melbourne

Job Description
Emmbr in Australia is seeking an experienced Service Desk Analyst to join a busy national IT setting. You'll investigate issues, own incidents through to resolution and communicate confidently with users while knowing when escalation is required.
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Within a supportive IT team, you'll provide hands-on support across Microsoft 365, Exchange, Teams, AD, Entra ID and Intune, contribute to knowledge sharing, and look for ways to improve service delivery and reduce unnecessary escalations.
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📌 Service Desk Analyst: Microsoft 365 & Itsm Pro Melbourne
🏢 Emmbr
📍 Melbourne

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