End User Desktop Support Fifo Role Adelaide

End User Desktop Support Fifo Role Adelaide

03 Oct
|
Paxus
|
Adelaide

03 Oct

Paxus

Adelaide

Job Description
End User Desktop Support
Adelaide
SA FIFO from Adelaide
n
3-month contract Likely to extend
n
Roster:
1 week work/ 1 week offn
12-hour shifts, Thursday to Wednesday
n
n️
Flights & accommodation provided
n
n️
Food provided on site
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nAbout the Role We are seeking an experienced
End User Desktop Support Specialist
to provide onsite IT support in a remote site workplace.n
nKey Responsibilities n
n
Provide
onsite Level 1 IT and desktop support
, including laptop builds and troubleshooting.
n
Support
hardware, applications, unified communications and guest networks
.
n
Troubleshoot desktop and application issues and provide face-to-face support to end users.
n
Manage
incidents and service requests
through to resolution.
n
Perform daily
meeting room diagnostic checks
.
n
Coordinate
printer maintenance, consumables and hardware repairs
with vendors.
n
Manage hardware failures, replacement parts and physical installation.
n
Maintain
IT asset and equipment records
.
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Provide regular updates to users and work closely with Service Desk and resolver teams.




n
Perform other IT support duties as required.
n
About You n
n
Experience in
desktop, service desk or onsite IT support
.
n
Solid troubleshooting skills across
hardware and applications
.
n
Excellent customer service and communication skills.
n
Comfortable working in a
site workplace
.
n
Ability to work
12-hour shifts on a FIFO roster
.
n
Strong incident and service request management skills.
n
Service Desk/ticketing experience preferred.
n
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To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on or email and quote the above job reference number.
n
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

📌 End User Desktop Support Fifo Role Adelaide
🏢 Paxus
📍 Adelaide

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