Customer Experience & Insights Consultant Melbourne

Customer Experience & Insights Consultant Melbourne

03 Oct
|
Boq Group
|
Melbourne

03 Oct

Boq Group

Melbourne

Job Description
BOQ Group is seeking a Customer Relations Consultant to support customers as part of a six‐month contract. You'll handle complaints, gather feedback, and help steer improvements across the Group's customer experience journey.
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You'll work with frontline teams and leaders to identify trends, inform product and process changes, and ensure customers are heard and respected throughout every interaction.
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📌 Customer Experience & Insights Consultant Melbourne
🏢 Boq Group
📍 Melbourne

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