The Stair Company is looking for an experienced Office Administrator to join the team and take ownership of the day-to-day administration and coordination of the business. This is a hands-on and diverse role where no two days are the same. The right person will be organised, proactive and confident making decisions, solving problems and keeping things moving.
Key responsibilities
Acting as the first point of contact, answering calls and greeting customers
Setting up customer files, organising site measures and installation dates
Liaising with subcontractors
Managing orders
Managing office emails
Assisting with stock orders
Monitoring and ordering stair and balustrade components
Maintaining job paperwork, SWMS, insurance documentation and builder compliance requirements
Maintaining timber samples and general office supplies
Occasional social media and website updates
Accounts knowledge, assisting with invoicing and BAS
Assisting Estimator with quoting projects (training provided)
About you
Has at least 5 years' experience in administration
Is highly organised with solid attention to detail
Can confidently multitask and prioritise tasks




Has strong computer skills using Outlook, Google Calendar and XeroCommunicates clearly and confidently with builders, clients, suppliers and trades
Is reliable, practical and enjoys problem-solving
Works well independently while also being a valued member of a small team
Takes ownership of tasks and follows them through to completion
Is confident using initiative and making decisions when required
And last, but not least, you are the person everybody turns to because you either have the answer or know how to find it.
What we offer
5 day working week, with a half day Friday
hours per week, negotiable
A small team environment
The chance to take ownership of the position and make it your own.
About us
The Stair Company has been manufacturing and installing stairs throughout South-East Queensland for over 30 years and is the largest stair manufacturer on the Sunshine Coast. We primarily work with local builders and developers and have built a strong reputation for quality, reliability and service. Our factory and office are based in Kunda Park.
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📌 Office Administrator Melbourne (Australia)
🏢 The Stair
📍 Australia