Job Description
Are you an experienced Customer Service Office or Contact Centre professional interested in upcoming opportunities within the Queensland public sector?
Your new role
This role will suit you if enjoy working in busy, high-volume customer service settings, are confident communicating with a diverse range of customers.
What you will be doing:
Managing and responding to inbound enquiries via phone, email, online and in person
Processing a variety of applications, requests, transactions and general administration
Qualify enquiries through questioning and providing accurate answers and information
Accurately entering and maintaining customer information into systems
Working collaboratively within a fast-paced environment
About You
To be successful in this role, you will be able to demonstrate:
Previous experience in a Customer Service, Contact Centre, Admissions or high-volume Administration role
Strong administration skills.
Solid verbal and written communication skills
Excellent listening, questioning and problem-solving abilities
Solid data entry skills and the ability to navigate multiple computer systems




Positive time management and the ability to prioritise competing workloads
A professional, positive and customer-focused approach
Valid Driver's License
Ability to successfully pass a Criminal History Check
Previous experience in a similar role within Government, Travel, Retail, Insurance, Hospitality or other high-volume service environment would be highly regarded.
What's in it for You?
Initial 5-month contract, with potential extension
$* Per Hour + 12% Superannuation
37.5 hours per week, Monday to Friday
Multiple locations across Moreton Bay and Brisbane Southside available - Brisbane CBD preferred
Weekly pay cycles
No payroll deductions for our services
Next Steps
To apply, click APPLY NOW and upload your resume in MS Word format.
If you have any questions prior to applying, please contact:
Alana Hunter
Principal Consultant
Kingston Human Capital specialises in recruitment and human capital management services to the Queensland Government and Public Sector.
If this role isn t quite right for you, but you are seeking your next opportunity, reach out for a confidential discussion about your career.

📌 Customer Service Officer Brisbane
🏢 Kingston Human Capital
📍 Brisbane