Full Time | Arundel, QLD
Future relocation to Stapylton (late 2026)

Full Time | Arundel, QLD
Future relocation to Stapylton (late 2026)

Trade Sales & Warehouse Assistant

About the Role

Calce Company is seeking a reliable, motivated and hands-on Trade Sales & Warehouse Assistant to join our Queensland team.

This is a diverse position that combines trade sales, customer service and warehouse operations . We are looking for someone who enjoys working with skilled trade customers while also being comfortable in a physically active warehouse environment.

Our customers include professional applicators, tradespeople, builders, designers, architects and industry professionals who use our range of Venetian plasters, decorative finishes, lime and clay finishes, microcement systems and specialist application tools.

This is not solely a sales role. A significant portion of the position involves warehouse responsibilities, including picking and packing orders, receiving stock, preparing freight consignments and maintaining a safe, organised warehouse.

No prior experience with our specialist products is required. We provide comprehensive product and system training and are looking for someone with a positive attitude, strong customer service skills and a willingness to learn.

Key Responsibilities

Trade Sales & Customer Service

- Assist and serve professional trade customers
- Provide product advice and help customers select suitable products and systems
- Process customer orders, sales transactions and payments accurately
- Respond to phone, email and face-to-face enquiries
- Prepare quotations and assist with order enquiries
- Build and maintain strong relationships with regular trade customers and applicators
- Develop knowledge of our products, systems, pricing and technical information
- Assist with colour,



finish and product selection enquiries
- Maintain a professional, organised and well-presented trade counter and showroom
- Collaborate with the wider Calce Company team to deliver exceptional customer service

Warehouse & Inventory

- Pick, pack and prepare customer and freight orders accurately
- Receive incoming stock and verify deliveries against documentation
- Unpack, label and store incoming inventory
- Assist with loading and unloading deliveries
- Prepare orders for customer collection
- Pack and dispatch local and interstate freight consignments
- Maintain accurate stock locations and inventory records
- Participate in stocktakes and inventory control activities
- Replenish showroom and warehouse stock as required
- Maintain a clean, organised and safe warehouse environment
- Safely lift and handle products weighing up to 25kg
- Assist with general warehouse duties as required

About You

The ideal candidate is comfortable moving between customer-facing sales activities and hands-on warehouse responsibilities. One moment you may be assisting a trade customer with a product enquiry, and the next you may be preparing freight orders or receiving stock.

Essential Skills & Experience

- Experience in trade sales, customer service or a similar customer-facing role
- Warehouse, stores or stock-handling experience
- Strong communication and interpersonal skills
- Confidence dealing with professional trade customers




- Excellent organisation and attention to detail
- Basic computer skills and the ability to learn new systems
- Ability to manage multiple priorities in a busy environment
- Practical, hands-on approach to work
- Ability to work independently and as part of a team
- Reliable, punctual and professional attitude
- Physically capable of safely lifting and handling products up to 25kg
- Current Australian driver's licence
- Genuine willingness to learn specialised products and systems

Desirable (But Not Essential)

- Forklift licence
- Experience using inventory or stock management systems
- Experience working with trade customers
- Background in building products, coatings, paints, construction or hardware
- Experience with tinting, colour matching or colour management

What We Offer

- Full product and system training
- Ongoing learning and development opportunities
- Staff discounts
- A varied role combining customer interaction and warehouse operations
- Exposure to premium architectural and decorative finishing products
- Chance to work closely with professional applicators and tradespeople
- Career development opportunities as the business continues to grow
- Supportive, professional and team-focused workplace culture

About Calce Company

Calce Company is a specialist Australian supplier of premium Venetian plasters, decorative finishes, lime and clay finishes, microcement systems and professional application tools.

We work closely with professional applicators, tradespeople, builders, designers and architects, providing industry-leading product knowledge, technical support, quality systems and long-term trade partnerships.

Our Queensland operation is currently based in Arundel and is planned to relocate to Stapylton in late 2026.

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📌 Trade Sales Assistant/Warehouse (City of Gold Coast)
🏢 Calce
📍 City of Gold Coast