Michael Page Australia partners with a retail client in Cremorne, Sydney, to hire a Jira Service Management Specialist responsible for owning and shaping JSM platform governance and administration. You will configure workflows, automations and SLAs, and collaborate with Service Desk, Infrastructure and DevOps teams to drive ITSM improvements and effective service delivery.
A successful candidate will bring 2–5 years with JSM, solid ITSM knowledge, JQL and reporting, and excellent communication
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📌 Jira Service Management Lead — ITSM Automation & Dashboards (Sydney)
🏢 Michael Page Australia
📍 Sydney
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