This is an excellent chance to start with an Organisation Of Choice on a great contract start!!!

About the role

We are seeking an experienced, pragmatic, and outcomes-driven Scrum Master to join a high-performing Digital programme with one of the most exciting organisations going around!!! In this role, you will lead an internal backend development squad delivering crucial new B2B eCommerce capabilities within a modern, headless technology stack.

You will play a pivotal role in managing delivery flow, removing impediments, and coordinating critical dependencies across internal microservice teams and an external frontend agency partner.

Key responsibilities

Lead all core Scrum/Kanban ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Refinement, and Retrospectives) ensuring clear focus, actionable outcomes, and shared accountability

Actively identify and manage cross-functional dependencies between internal backend squads and the external agency building the frontend portal

Partner closely with Senior Product Owners and Project Managers to support backlog prioritization, capacity planning, sizing, and release tracking

Proactively unblock the team,



resolve conflicts, and escape risks early to maintain high delivery confidence against strict target deployment dates

Maintain pristine delivery tracking in Jira/Azure DevOps and provide decision-ready reporting on team velocity, throughput, and release readiness

Promote continuous improvement, foster a psychologically safe culture, and use metrics to build sustainable team velocity and predictability

About you

Proven senior level experience as a Scrum Master within complex, cross-functional tech environments

Prior experience delivering digital, headless eCommerce platforms, microservice architecture updates, or complex multi-system integrations

Demonstrated ability managing complex cross-team dependencies and third-party vendor/agency delivery schedules

Proficiency in Jira, Azure DevOps, Confluence, or equivalent Agile management suites

A calm, proactive, and resilient communicator who builds trust easily and brings clarity to ambiguous or fast-moving environments

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📌 Scrum Master (Melbourne)
🏢 GCP Australia IT
📍 Melbourne