Customer Service Event Staff – Sydney Olympic Park location

Australian Concert & Entertainment Security – Sydney CBD NSW

Event Force (part of ACESGroup) are a leading provider of customer experience solutions to the venues and events industry. The business continues to grow as a partner of choice to the industry for high quality customer service.

We are seeking casual event staff to join us on our growth journey for work in the Sydney Olympic Park area.

We are looking for customer-focused staff for roles such as ushering, ticket scanning, box office, bar service and merchandise sales roles. Multiple roles are available for commencement at upcoming events. Applicants must be available to commence on Saturday 31 October.

We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer experiences.

This is casual employment in line with venue event schedules. Shifts typically occur on nights and weekends and shift lengths are generally between 4 and 6 hours. Event Force works with a range of venues and events, and ongoing casual event work is available for high-performing team members into the summer season and 2027.

You will be:

Multiple roles are available, including:

- Ushering
- Scanning tickets
- Selling and preparing merchandise
- Monitoring RSA
- Taking Customer Orders (via a digital Point of Sale system)
- Preparing and Serving Drinks (soft drinks & alcoholic beverages)
- Selling tickets and managing ticketing resolutions





Applicants should highlight relevant or transferable experience in these roles.

What you need:

- Responsible Service of Alcohol (not required but highly desirable)
- Event ushering, bar or merchandise experience (not required but highly desirable)
- Reliability, punctuality, and attention to detail
- Exceptional personal presentation
- The ability to follow procedures
- Appropriate work rights in Australia

Why work with Event Force?

In addition to a fun team atmosphere at the country’s best events, Event Force also offer;

- Training opportunities (via ACESGroup internal Registered Training Organisation)
- Minimum 4-hour shifts
- Attractive rates of pay
- Versatile rostering
- Future growth opportunities/career pathways

If you are ready to join a dynamic and growing team with a company that truly values your contribution,

Event Force is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

ABN: | ACN: | Security Licence No. NSW: , VIC: S, QLD: | ASIAL Member: | RTO: 90024. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

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📌 Customer Service Event Staff – Sydney Olympic Park location
🏢 Australian Concert and Entertainment Security
📍 Sydney