Queensland Health is seeking a capable first-tier IT support specialist to deliver high-quality assistance for Laboratory and Clinical Information systems. You will handle incidents and requests via phone, email and fax, log activities, and assist in training and escalation processes.
The role emphasizes ITIL-aligned service delivery, teamwork, and maintaining effective relationships with colleagues while meeting service levels and quality standards.
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📌 Senior IT Service Desk Specialist - 1st Line Support & ITIL (Brisbane City)
🏢 Queensland Government
📍 Brisbane City
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