Remote Customer Account Manager - Retention & Growth (Newcastle City Council)

Remote Customer Account Manager - Retention & Growth (Newcastle City Council)

04 Oct
|
EBSCO Australia
|
Newcastle City Council

04 Oct

EBSCO Australia

Newcastle City Council

EBSCO Australia, a global information provider with an office in North Sydney, seeks a Customer Account Manager to handle inbound queries and manage client relationships from home. You will deliver high-quality, responsive service and oversee a portfolio of clients with support from the Customer Service team.

The role focuses on customer retention, gathering product feedback, and coordinating with various departments to resolve queries and improve processes.

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📌 Remote Customer Account Manager - Retention & Growth (Newcastle City Council)
🏢 EBSCO Australia
📍 Newcastle City Council

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