An exciting prospect has become available for an experienced Key Account Manager to join a well-established global consumer products business, taking ownership of two of Australia’s largest retail accounts.

This is a highly visible role suited to someone who understands the complexities of managing major national retail customers outside of the traditional grocery channel and is ready to take genuine ownership of key customer relationships and commercial outcomes.

The Role:

Reporting into the Head of Sales, you will take end-to-end responsibility for a portfolio of major retail accounts, driving sustainable growth and strengthening long-term customer partnerships.

Your responsibilities will include:

- Managing two high-profile national retail accounts with significant revenue responsibility;
- Developing and executing customer strategies and joint business plans;
- Leading range reviews, new product launches and ranging opportunities;
- Building strong relationships with buyers, category teams and key customer stakeholders;
- Managing pricing, promotional activity, forecasting and commercial negotiations;
- Identifying opportunities to grow ranging, distribution and market share;
- Working closely with internal marketing, supply chain and commercial teams; and
- Analysing customer and category performance to identify opportunities for growth.

About You:





We are looking for an established Account Manager or Key Account Manager who has experience managing large-scale retail customers.

Importantly, you will bring:

- Proven account management experience within a consumer products environment;
- Direct experience managing major retail accounts outside of grocery;
- Exposure to customers across channels such as department stores, mass retail, consumer electronics, sporting; goods, homewares, hardware or similar;
- Strong commercial acumen and confidence working with revenue, margin and customer performance;
- Experience with range reviews, negotiations and customer planning;
- The ability to build credible relationships with buyers and senior customer stakeholders; and
- A proactive, ambitious approach with the ability to operate autonomously.

We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Benefits for you:

- Hybrid working from home arrangement;
- Annual Bonus structure;
- Little Travel involved;
- Ownership of two significant national retail accounts;
- Opportunity to join an established global consumer products business;
- Broad exposure across commercial strategy, customer planning and new product launches; and
- Genuine opportunity to further develop your career within key account management.

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📌 Key Account Manager (Melbourne)
🏢 u&u. Recruitment Partners
📍 Melbourne