air conditioning wholesaler internal / external sales role

Gladstone Refrigeration & Air-Conditioning - Gladstone QLD

Better Aircon Wholesales is a leading provider of air-conditioning solutions in the Gladstone and Central QLD region. We are committed to delivering exceptional products and services to our customers whilst maintaining the highest standards of professionalism and expertise. Our team is dedicated to building lasting relationships with clients and providing tailored solutions that meet their unique needs.

About the role

We are seeking an enthusiastic and results-driven Air-conditioning Wholesaler Sales Representative to join our team in Gladstone, QLD. This is a full time position that combines both internal and external sales activities, offering the ideal opportunity for someone who thrives in a dynamic, customer-focused environment. You will be at the heart of our sales operations, managing relationships with trade customers, contractors, and businesses whilst driving revenue growth through effective sales strategies and exceptional customer service. This role is crucial to expanding our market presence and delivering value to our diverse customer base.

What you'll be doing

Develop and maintain strong relationships with existing wholesale customers, contractors, and trade clients through regular contact and personalised service

Generate new business opportunities by identifying potential customers and actively pursuing sales leads both inside and outside the office

Provide expert product knowledge and recommendations to customers,



ensuring they select the most appropriate air-conditioning and refrigeration solutions for their requirements

Prepare and present quotations, proposals, and pricing information to customers in a professional and timely manner

Process customer orders, manage order administration, and ensure smooth transaction completion

Handle customer inquiries and resolve issues promptly, ensuring high levels of customer satisfaction

Conduct site visits and assessments when required to understand customer needs and scope of work

Maintain accurate records of sales activities, customer interactions, and sales pipeline using company systems

Achieve and exceed monthly and quarterly sales targets

Collaborate with the warehouse and technical teams to ensure efficient order fulfilment and customer delivery

Stay up-to-date with product developments, market trends, and competitor activities

What we're looking for

Proven experience in a sales role, preferably within the refrigeration, air-conditioning, HVAC, or related wholesale/trade industry

Strong understanding of air-conditioning and products, systems, and applications (training will be provided if you have strong sales fundamentals)





Excellent communication and interpersonal skills with the ability to build rapport with diverse customer groups

Demonstrated ability to identify customer needs and provide tailored solutions

Track record of achieving or exceeding sales targets and KPIs

Proficiency with sales administration systems and Microsoft Office applications

Valid driver's licence and reliable transport for external visits

Self-motivated and results-oriented with a professional approach to customer relations

Ability to work both independently and as part of a collaborative team

Strong organisational skills and attention to detail

Preferably holds relevant qualifications or certifications in refrigeration, air-conditioning, or sales (desirable but not essential)

What we offer

Better Aircon Wholesales is committed to supporting the professional development and wellbeing of our team members. We offer a competitive salary package reflective of your experience and qualifications. You will have access to ongoing product training and professional development opportunities to enhance your knowledge and career progression within the industry. We provide a supportive workplace culture where your contributions are valued and recognised. We also offer flexible working arrangements where appropriate, and encourage a healthy work-life balance. Join a team of experienced professionals who are passionate about delivering excellence in the refrigeration and air-conditioning sector.

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📌 air conditioning wholesaler internal / external sales role (Gladstone)
🏢 Gladstone Refrigeration & Air-Conditioning
📍 Gladstone