The primary accountabilities of the Visits Processing Officer include:Undertake processing of visits bookings ensuring all visitors are approved.Input and maintain accurate computerised and hardcopy records of visitor details.Ensure confidentiality of all documentation handled and maintain a sure filing system.Relay information regarding visits procedure at time of booking.Confirm booking on arrival of visitors.Direct visitors as required.Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.Answer queries from members of the general public and relatives and friends of prisoners.Provide information service relating to visit times, days,



duration and frequency of visits.Maintain confidentiality when dealing with visitors.Receive monies and approved items of prisoner property from and to external parties.Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.Other conditions and requirements:There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.2x Temporary full time positions: 1x until 06/04/2027 & 1x until 12/12/2027Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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📌 Visits Processing Officer (Eton)
🏢 Queensland Government
📍 Eton