Senior Software Engineer, Customer Experience Automation (Melbourne)

Senior Software Engineer, Customer Experience Automation (Melbourne)

04 Oct
|
Alayacare
|
Melbourne

04 Oct

Alayacare

Melbourne

AlayaCare is seeking a Senior Developer - Customer Experience in Melbourne. You will join the Sirens escalation engineering team to investigate, diagnose, and improve product issues while building tooling and automation to support the Support team.

The role blends hands-on software engineering with technical leadership and cross‑functional collaboration. You will work closely with Support, Product and Engineering to reduce customer effort, deliver sustainable improvements, and drive CSAT and NPS

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📌 Senior Software Engineer, Customer Experience Automation (Melbourne)
🏢 Alayacare
📍 Melbourne

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