Administration Officer – Medical Reception
Entry-Level Applicants Welcome

Western Specialist Centre
Mainly Craigieburn / St Albans Clinics
Part-time | Medical Administration | Women’s & Children’s Health

Join our growing, multi-award-winning healthcare team

Western Specialist Centre is continuing to grow, and we are looking for a friendly, organized and motivated Administration Officer to join our supportive team.

This is a great opportunity for someone who enjoys working with people, can stay calm in a busy environment, and is keen to build a career in healthcare administration.

Previous medical reception experience is helpful, but not essential. Entry-level applicants are welcome, and training will be provided.

About Western Specialist Centre

Western Specialist Centre is a well-established, multidisciplinary specialist medical practice providing high-quality healthcare for women, children and families across Melbourne’s west and north.

We have clinics in Werribee, St Albans and Craigieburn, with a team that includes Obstetricians, Gynecologists', Pediatricians, Allied Health professionals and other medical specialists.

Our focus is on compassionate, professional and patient-centered care.

This is an opportunity to work locally in a respected healthcare practice, while avoiding the stress of travelling to the CBD.

Learn more:
www.westernspecialistcentre.com.au

About the Role

This is a busy, hands-on administration role where you will be part of the front-line team supporting doctors, allied health clinicians, patients and families.

You will need to be organized, reliable, professional and willing to learn.

Your duties will include:

- Welcoming patients and families in a friendly and professional manner

- Managing appointments and specialist diaries

- Answering incoming calls and making outgoing calls

- Responding to email enquiries

- Typing correspondence

- Maintaining accurate patient records

- Processing billing, payments and Medicare rebates

- Supporting doctors and allied health clinicians with administrative tasks





- Providing excellent customer service in a caring healthcare workplace

- Assisting with day-to-day clinic operations

About You

We are looking for someone who is:

- Highly organized and reliable

- Friendly, skilled and well-presented

- A strong communicator

- Able to multitask in a busy environment

- Comfortable using computers and learning new systems

- Accurate with details and documentation

- A positive team player

- Calm under pressure

- Willing to learn, take initiative and grow with the team

Previous medical reception or healthcare administration experience will be viewed favorably, but it is not essential.

On-the-job training will be provided for the right person.

Position Details

- Part-time position available

- Approximately 6–8 days per fortnight

- 8-hour shifts

- Extra shifts may be available depending on business needs

- Must be flexible to work between 8:00 am and 7:00 pm, Monday to Friday

- Mainly based at Craigieburn / St Albans clinic with occasional Werribee

- Must be willing to provide occasional cover at other WSC locations if required

- Must be available to work Saturdays on a rotating basis, approximately one Saturday every 8–12 weeks

- On-site role only

- Training may be provided across WSC clinic locations

Pay Rate

Starting salary will depend on skills, experience and suitability for the role.

Why Join Western Specialist Centre?

At Western Specialist Centre, you will be joining a warm, hardworking and supportive team that is passionate about helping women, children and families.

We offer:

- A growing and respected healthcare workplace

- Supportive team culture

- On-the-job training

- Opportunity to develop medical administration skills

- Local work across Melbourne’s west and north

- A meaningful role supporting patient care

- A family-friendly and community-focused practice environment

How to Apply

Please apply with your resume and a short cover letter outlining why you would be a great fit for this role.

We are looking for someone who is ready to learn, work hard, support the team and grow with Western Specialist Centre.

📌 Administration Officer – Organized Superstar Entry-Level Applicants Welcome (Craigieburn)
🏢 Western Specialist Centre
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