Part-Time Medical Receptionist / Administration We are a boutique psychiatry clinic that provides adult and childhood psychiatry services in person and via telehealth. The clinic involves psychologists, psychiatrists and nutritionists. Clinicians specialise in treating autism spectrum disorder, ADHD, OCD, anxiety and eating disorders, offering personalised treatment plans tailored to individual needs. Website: www.evallies.com.au

Evallies creates a professional, calm and well-supported environment for both patients and clinicians, with a strong emphasis on discretion, respect, clinical excellence and continuity of care.

About the Role

We are seeking an experienced Medical Receptionist / Administrator to join Evallies on a part-time basis - 2 day per week on Thursdays and Fridays (9am - 5am). With a high demand for Evallies services, offerings are expanding quickly and an increase of days is possible in the near future, if desired.

This role suits someone who enjoys a vibrant professional environment, values patient care, and takes pride in being highly organised, calm and detail oriented. No clinical background or mental health qualifications are required and full training is provided, including on our clinical escalation and safety protocols, so you're well supported in handling sensitive situations.

Key Responsibilities

Reporting to the Practice Manager, your responsibilities will include, but are not limited to:

Welcoming patients and visitors in a professional, friendly and discreet manner

Managing patient enquiries via phone and email with empathy and confidentiality

Scheduling and coordinating appointments across all service offerings

Ensuring all patient documentation is completed accurately and uploaded to medical records

Processing billing and payments,



including Medicare and private billing.

Managing deposits, appointment confirmations and recalls

Coordinating follow-up to support continuity of care

Providing administrative support to clinicians to ensure smooth clinic flow

Preparing, reviewing and sending correspondence to referring doctors and healthcare providers

Uploading and managing clinical documentation as required

End-of-day reconciliation and administrative checks with strong attention to detail

Maintaining a clean, organised and professional front-of-house environment

Prioritising tasks effectively in a fast-paced specialist setting

Previous experience in medical reception or administration desired

Excellent interpersonal, verbal and written communication skills

Strong organisational and time management abilities

High level of accuracy and attention to detail

Confidence using medical software and office systems

Ability to manage competing priorities while maintaining a high standard of patient care

Comfortable managing sensitive patient interactions with professionalism and discretion.

Experience in psychiatry or other specialist medical practices is highly regarded but not essential.

Training & Role Structure

Comprehensive onboarding and training tailored to help you succeed in the role.

Ongoing support and development as the medical practice grows

Why You’ll Enjoy Working at Evallies

Supportive, professional and inclusive team culture

Meaningful patient interaction and continuity of care

Exposure to a variety of mental health specialties

Secure, part-time role in a growing specialist medical group

If you are an experienced medical receptionist or administrator who values professionalism, patient care and variety in your work, we would welcome your application.

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📌 Part-Time Medical Receptionist / Administration (Port Phillip City)
🏢 Evallies Rooms
📍 Port Phillip City