02 Oct
|
20four7VA
|
Brisbane
02 Oct
20four7VA
Brisbane
Title: CPT-***** Business Support Virtual Assistant
Independent Contractor — CPT-***** General Business Support Virtual Assistant/Business Support VA/Entry Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A small-business growth initiative is seeking versatile Business Support Virtual Assistants to provide administrative and operational support to participating small businesses during a 12-week program.
The initiative supports businesses that are building the structure, systems, and processes needed to grow and eventually hire employees. Participating companies may come from a variety of industries, so the VAs need to be well-rounded, adaptable, and comfortable learning different small-business environments.
Each participating business will receive a limited number of VA support hours each week. The work will primarily consist of general administrative, executive-assistant, customer-support, and basic business-support tasks rather than specialized accounting, technical, or advanced marketing responsibilities.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Administrative & Executive Support
Assist with email and inbox organization
Perform data entry and maintain basic business records
Organize documents, files, spreadsheets, and recurring information
Assist with calendar and appointment coordination
Maintain task lists and follow up on outstanding administrative items
Support routine back-office activities based on each business's needs
Customer & Business Support
Assist with basic customer or prospect follow-up as directed
Respond to routine inquiries using approved information or templates
Assist with appointment scheduling and confirmations
Maintain customer, prospect, or business information in spreadsheets or CRM systems
Support basic lead research or lead-generation activities where appropriate
Assist with other general tasks that small-business owners can reasonably delegate
Process & Organization Support
Learn each assigned business's basic processes and priorities
Follow established instructions and workflows
Help organize recurring administrative processes
Document basic procedures when appropriate
Transition efficiently between assigned businesses and maintain explicit separation of information
Communicate regularly regarding completed tasks, priorities, and outstanding needs
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client's requirements:
Previous administrative, executive assistant, customer support, or general business-support experience preferred
Strong Microsoft Office and/or Google Workspace skills
Spreadsheet and data-entry experience required
Strong organization and time-management skills
Clear written and verbal English communication
CRM or lead-management experience is a plus
Basic lead generation, appointment setting, or customer follow-up experience is a plus
Specialized accounting or bookkeeping experience is not required
IDEAL CANDIDATE PROFILE
Versatile and comfortable supporting different types of small businesses
Strong general administrative and executive-assistant skills
Organized and dependable
Able to learn new processes quickly
Comfortable working from instructions without excessive supervision
Strong written and verbal communication
Professional when interacting with different business owners
Comfortable switching between different tasks and business environments
Able to manage limited assigned hours effectively
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Microsoft Office
Google Workspace
Microsoft Excel / Google Sheets
Email & Calendar Platforms
CRM / Business Management Platforms — As Applicable
Work Schedule
Contracted Hours per Week: ***** Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD CST
Note: The Company will make reasonable efforts to align the Assigned VA's schedule with the Client's preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry Level
Contracted Hours per Week: 2 VAs for 40 hours/week/each; 1 VA for 20 hours/week
Daily Working Time: TBD CST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 3 VAs (Two Full-Time / One Part-Time)
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Clear, Professional English Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
#J-*****-Ljbffr
📌 Cpt-11579 Business Support Virtual Assistant (Brisbane)
🏢 20four7VA
📍 Brisbane