Job Description
Are you an experiencedcustomer service consultantlooking to work with afunteam in a company that makes a difference to businesses worldwide?
We are seeking motivated and drivencustomer service professionalsto join amultinational firmspecialising in thepayment solutionssector.
With the office based in theMelbourne CBD,it is very accessible by public transport!
Office Hours areMonday to Fridayon arotating rosterbetween8.45am - 8pm.
What s in it for you?
If successful, you will be working in a supportive and inclusive setting as part of a team that lives and breathes the company values.
You will also receive:
$65k + Super + Annual Bonus
Hybrid working options (2 days in office, 3 at home)
Beautiful Melbourne CBD office (outstanding views) easily accessible by train!
4 weeks of comprehensive, paid training and a supportive team workplace
Regular free initiatives and team days, reward and recognition programs post-training, genuine career progression and more!
The Role:
We have multiple full-time customer service positions available.




If successful, you would be working within the customer service team as the first point of contact while working in a cooperative and exciting environment.
Maintaining a positive customer experience throughout all interactions
Providing exceptional customer service via phone and email channels
Working with leadership to provide feedback and champion continuous improvement
To be successful in this process, you must pride yourself on having exceptional customer service skills and excellent communication skills, both written and verbal.
Experience in working in contact centers is a definite bonus, but not a must!
If this sounds like the perfect next role for you,APPLY NOWbelow!
Or if you require more specific information, please reach out to Bailey -
Due to high volume of applicants, only shortlisted individuals will be contacted
Must be a Permanent Resident or Citizen of Australia

📌 Customer Service Advisor (Melbourne)
🏢 Smaart Recruitment
📍 Melbourne