Leading national insurer | Property claims focus
Leading a team of field-based Home Assessors
$112,000 - $133,000 Inclusive of Super + Bonus
MAYDAY is proud to be partnering with a leading national insurance organisation to recruit a
Team Leader - Home Assessing
. This is an exciting leadership opportunity for an experienced Home Assessor, Building Supervisor, Estimator or Insurance Leader looking to take the next step within a high-performing property claims environment.
Managing a team of Home Assessors, you will play a key role in driving performance, developing capability and ensuring quality customer outcomes across a portfolio of residential property claims.
Team Leader - Home Assessing
Sydney | Full-time
Leading national insurer | Property claims focus
Leading a team of field-based Home Assessors
$112,000 - $133,000 Inclusive of Super + Bonus
MAYDAY is proud to be partnering with a leading national insurance organisation to recruit a
Team Leader - Home Assessing
. This is an exciting leadership opportunity for an experienced Home Assessor, Building Supervisor, Estimator or Insurance Leader looking to take the next step within a high-performing property claims environment.
Managing a team of Home Assessors, you will play a key role in driving performance, developing capability and ensuring quality customer outcomes across a portfolio of residential property claims.
About the Role
In this role, you'll be responsible for leading a team of Home Assessors while ensuring claims are managed efficiently, accurately and in line with business expectations.
You'll be responsible for:
Providing day-to-day leadership, coaching and support to a team of Home Assessors




Driving team performance across service, quality and customer outcomes
Monitoring workloads, productivity, claim lifecycle performance and SLAs
Providing technical guidance on complex building and property claims
Managing escalations and supporting the resolution of complex customer matters
Identifying opportunities for process improvement and operational efficiencies
Building strong relationships with internal stakeholders, repair partners and suppliers
Supporting recruitment, onboarding and ongoing capability development within the team
About You
You'll be an experienced people leader with a strong technical understanding of residential property claims, building repairs or insurance assessing.
You'll have:
Previous leadership experience within claims, assessing, construction or insurance
Experience within Home Assessing, Insurance Building, Estimating, Restoration or Property Claims
Solid understanding of residential building practices and repair methodologies
Ability to coach, mentor and develop high-performing teams
Strong stakeholder management and communication skillsExperience managing performance, quality and operational outcomes
A customer-first mindset with the ability to balance service and commercial outcomes
Strong organisational skills and the ability to manage competing priorities
Why This Role?
Leadership opportunity within a leading national insurer
Influence and develop a high-performing Home Assessing team
Hybrid and flexible working arrangements
Strong career progression and development opportunities
Supportive and collaborative leadership team
Opportunity to make a genuine impact across a growing property claims business
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📌 Home Assessing On Road Team Leader (Sydney)
🏢 Mayday Recruitment Group
📍 Sydney