Melitta Professional Coffee Solutions Australia - Sydney CBD NSW
Join Our Team as Field Service Technician NSW - Help Us Bring Great Coffee to Life
For us, coffee is more than just a drink its passion.
Who We Are
Melitta is a family-owned German company with a rich tradition and a long-term view. Sustainability, reliability and appreciation shape how we think and act every day.
We:
Focus on quality and long-term success
Set high standards for our products and ourselves
Act as a trustworthy, principled, and solution-oriented partner for our customers and stakeholders
If youre looking for a stable company with strong values and a passion for coffee, this could be your next step.
Your Role: Field Service Technician NSW
As our Field Service Technician NSW, youll be the face of Melitta on the road, supporting our customers with the installation, maintenance and optimisation of their coffee equipment.
In this role, you will:
Execute service orders assigned by our central planning team
Install and commission coffee machines at customer sites
Conduct operator training on coffee machines and attachments
Set up coffee recipes and machine programming to customer requirements
Perform planned (preventive) maintenance on coffee machines
Diagnose and carry out reactive maintenance and repairs
Prepare technical service reports for each service order
Provide clear feedback to customers on the work completed and next steps
Share recommendations for product and process improvements
Support the sales team on technical topics when required
Participate in our after-hours on-call roster when needed
Take part in training, conferences and trade fairs to stay up to date
About You




Youre a hands-on technician who enjoys being out in the field, solving problems and talking to customers.
Youll be a great fit if you have:
2-3 years' experience in a field service technician role
Coffee machine experience is a plus but not essential - full training provided
Strong practical skills in mechanics, hydraulics and basic electronics
A customer-focused mindset with valuable communication skills
Willingness to travel within NSW and stay away from home when required
Confidence using standard computer programs for reporting
A self-motivated, organised and reliable working style
We are
looking for candidates based in NSW
.
What's in It for You?
Competitive annual salary + contributions to your super
Access to our EAP wellbeing program
Structured onboarding, support and ongoing training
Full technical training on Melitta coffee machines and systems
Fully maintained Mercedes-Benz Vito service vehicle
Supportive national service team and structured service processes
Ongoing technical support and development
Long-term career growth opportunities within Melitta.
Free LinkedIn Learning courses (global partnership)
Employee discounts on Melitta products
*
Please note that any certificate/ qualification must be Australian or be validated in Australia
All applicants are required to provide proof of their Right to Work in Australia.
Melitta is strongly committed to ensuring that all recruitment processes support our commitment to treating everyone fairly, drawing from the widest possible pool of talent that reflects the diversity of our communities and supports our journey in creating an inclusive environment where all employees feel they belong.
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📌 Field Service Technician Nsw (Sydney)
🏢 Melitta Professional Coffee Solutions Australia
📍 Sydney