Remediation Team Lead: High-Impact Customer Risk (Sydney)

Remediation Team Lead: High-Impact Customer Risk (Sydney)

02 Oct
|
Singtel Group
|
Sydney

02 Oct

Singtel Group

Sydney

Optus is seeking a Remediation Team Leader to oversee a team resolving the most complex, high-impact customer issues, including executive complaints, tribunals, and privacy incidents. The role emphasizes risk assessment, ethical judgement, and protecting customer outcomes while upholding regulatory standards.
This 12-month fixed-term position offers versatile work arrangements with hybrid office/remote days and opportunities to influence senior leadership decisions and governance across customer
#J-*****-Ljbffr

📌 Remediation Team Lead: High-Impact Customer Risk (Sydney)
🏢 Singtel Group
📍 Sydney

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