A senior position with genuine responsibility and involvement in branch operations
Training and ongoing support
The opportunity to develop your leadership and operational management skills
A supportive and experienced Dandenong branch team
Employee discounts and benefits
Work Vehicle
Job security with an established Australian business
Genuine opportunities for further career progression within Tutt Bryant
About the role
As Senior Hire Controller, you will be one of the key points of contact for our customers while also working closely with the Branch Manager to help coordinate the daily operation of the branch.
You will provide support and guidance to the Hire Controller and branch team, help manage priorities throughout the day and ensure our customers continue to receive a high level of service.
Think of the position as a 2IC to the Branch Manager for the day-to-day hire operation – still very hands-on with customers and administration, but with additional responsibility for coordination, decision-making and supporting the team.
Key responsibilities
Providing professional and friendly service to customers face-to-face and over the phone
Supporting the Branch Manager with the smooth day-to-day operation of the branch
Coordinating the allocation, delivery and collection of hire equipment
Reviewing daily hire requirements and helping the team manage changing customer priorities
Preparing and maintaining hire agreements,



customer records and branch documentation
Providing guidance and support to Hire Controllers and other branch staff
Liaising with our workshop, drivers and wider branch network to keep equipment and customer requirements moving
Assisting with purchase orders, invoicing and general branch administration
Helping resolve customer enquiries and operational issues
Supporting a positive, productive and safety-focused branch culture
About you
Strong customer service, administration or operational coordination experience
The confidence to provide guidance and support to other team members
Excellent communication skills and a skilled phone manner
Strong organisation and time-management skills
Good computer skills and attention to detail
The ability to prioritise and make decisions in a busy environment
A practical approach to problem solving
A positive, team-focused attitude
A willingness to learn about our equipment and the hire industry
A current driver's licence
About us
Tutt Bryant Hire is one of Australia's leading equipment hire companies, with branches across the country and a proud history spanning more than 80 years.
We support a wide range of industries including construction, infrastructure, industrial services and trade customers.
Tutt Bryant has been operating for more than 80 years and continues to grow across Australia.
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📌 Senior Hire Controller (Victoria)
🏢 Tutt Bryant
📍 Victoria