Join the Micra Breadalbane Team – Customer Service OfficerAt Micra Breadalbane, we pride ourselves on delivering high-quality automotive repairs—from minor touch-ups to major structural work.
As an OEM-certified repairer for brands including Tesla, BMW, Jaguar, Land Rover, Subaru, and Volkswagen, we consistently meet the highest standards in precision and workmanship.Our expert team of 25 specialists operates in a modern workshop equipped with cutting-edge tools, including:4 Car-O-Liner benches with state-of-the-art computerised measuring systemsCar-O-Liner spot welders and MIG welders3 spray booths and multiple preparation bays featuring advanced infrared technologyWe offer a safe, friendly, and supportive environment, along with ongoing training, excellent on-site facilities (including a lunchroom with a scenic view), and ample parking.The Role: Customer Service OfficerWe're looking for a Customer Service Officer to join our dedicated team.
This is a fantastic prospect for someone who enjoys delivering exceptional customer experiences and working in a collaborative, fast-paced environment.Key Responsibilities:Ensure a welcoming and customer-friendly environmentGreet customers upon arrivalKeep customers updated throughout the repair process,



including estimated completion timesFollow up to ensure customer satisfaction with our serviceManage communication via phone and emailAssist with inventory management (parts, paint, consumables, etc.)Liaise with insurance providers regarding claims and repair updatesAbout You:Previous experience in a customer service roleProfessional, approachable, and confident in building strong relationshipsProficient in computer systems and communication toolsExcellent written and verbal communication skillsStrong organisational skills and ability to meet tight deadlinesA team player who works effectively with othersWhat We Offer:Reward and recognition programsOngoing training and career development opportunitiesReferral bonuses for bringing new talent into the teamStaff discounts on parts and toolsSupplied uniformsAccess to 24/7 professional counselling for you and your immediate familyWe understand that flexible working arrangements are important and are open to discussing options for this role or others across our organisation.At AMA Group, we believe it's our people who drive our success.
We celebrate individual strengths, foster diversity, and provide opportunities for growth—empowering our team to build meaningful and rewarding careers.We are proud to be an equal opportunity employer, welcoming applicants from all backgrounds and identities.Ready to take the next step in your career?
Apply now or call us for a confidential chat on ************.

📌 Customer Service Officer (Tasmania)
🏢 Ama Group
📍 Tasmania