Team Member discounts across the Myer GroupJoin the leadership team at Myer Highpoint and play a key role in delivering exceptional customer experiences while driving team performance across one of Australia's most iconic retail brands.As a Department Manager (Customer Service Manager), you'll lead passionate retail teams across multiple departments, creating a customer-focused culture that delivers outstanding service and strong commercial results.
You'll be empowered to coach, develop and inspire your team while contributing to Myer's strategic vision and operational excellence.Working with a collaborative leadership team, this is an exciting chance to further your management career in a fast-paced and rewarding retail environment.Showcase your customer service excellence by leading team performanceOpportunities for succession planning and career developmentAbout The Role:Manage the daily operations of your departments, driving customer satisfaction and financial performanceOptimise team productivity by leveraging workforce management and further developing team member skillsDrive a high performance, customer focused culture through role modelling, communication, feedback and recognitionMaximise the team's customer service focus by effective management and delegation of tasks to minimise operational activitiesLead, empower and inspire your team with a consistent focus on developing the next generation of Myer leadersMaximise your time spent within your departments to lead and manage your teams and gain customer insightsAbout You:Previous experience as a Retail Manager, Area Manager or similar,



ideally within Fashion/Retail environmentPeople leadership skills with a 'hands-on' approach are essentialDemonstrated ability to lead teams, achieve targets and monitor KPI'sExperience in performance management and getting the best from your teams will be highly regardedCustomer focused with superior customer service skillsStrong retail, financial and business acumenExcellent time management skills with the ability to prioritise and achieve within timelinesBenefits to you:Become a leader within one of Australia's most-loved department storesCareer development and progression opportunities, local and nationalExciting Team Member discounts and exclusive offersAccess to volunteer, parental and lifestyle leaveService Recognition, Inspirational People Awards, and more!
Our management leaders work across a fortnightly rotating roster aligned to key trading hours, including weekends and peak retail periods such as Black Friday and the Christmas-New Year season.Unlock job insightsHirer responsiveness Salary match Number of applicantsFashion Retail & Department Stores More than 10,000 employeesMyer is Australia's largest department store group and has been synonymous with style and fashion for over 100 years.We have a valuable footprint of 67 stores in prime retail locations across Australia that is complemented by our well-recognised brand and supported by our recently enhanced online, digital and mobile platforms.




This combination sets the platform for a leading omni-channel experience for our customers, however they choose to shop with us.We are focused on providing inspiration to everyone, including our customers, our team members, our shareholders, our suppliers and the many communities that we engage with our strong brand.The Myer merchandise offer includes 11 core product categories: Womenswear; Menswear; Miss Shop (Youth); Childrenswear; Intimate apparel; Beauty, fragrance and cosmetics; Homewares; Electrical goods; Toys; Footwear, handbags and accessories; and General merchandise.Source: this is an extract from the company's own websiteMyer is Australia's largest department store group and has been synonymous with style and fashion for over 100 years.We have a valuable footprint of 67 stores in prime retail locations across Australia that is complemented by our well-recognised brand and supported by our recently enhanced online, digital and mobile platforms.
This combination sets the platform for a leading omni-channel experience for our customers, however they choose to shop with us.We are focused on providing inspiration to everyone, including our customers, our team members, our shareholders, our suppliers and the many communities that we engage with our strong brand.The Myer merchandise offer includes 11 core product categories: Womenswear; Menswear; Miss Shop (Youth); Childrenswear; Intimate apparel; Beauty, fragrance and cosmetics; Homewares; Electrical goods; Toys; Footwear, handbags and accessories; and General merchandise.Source: this is an extract from the company's own website
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📌 Department Manager (Melbourne)
🏢 Myer
📍 Melbourne