Remote Planning Specialist
Location: **** Perth SVT
Job Description
Your Gateway to a Rewarding Career in Travel!
Are you passionate about your clients and delivering outstanding customer service?
Scenic Voyages Travel is on the lookout for a Remote Planning Specialist to enhance our dedicated team.
We pride ourselves on creating a professional, supportive, and collaborative setting, where you can grow, build lasting relationships, and continuously learn.
What We Offer
Multiple Training Opportunities: We believe in nurturing our teams potential with extensive training support.
Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
Flexible Working Arrangements: Choose between part-time or full-time roles, all with the convenience of remote work.
Attractive Benefits:
Employee discounts to fuel your passion.
Flexible schedule for a better work-life balance.
Professional development assistance to advance your career.
Your Role
Deliver professional customer service in-person, via phone, or email.
Assist clients in planning seamless experiences.
Prepare and manage client itineraries and needs.
Maintain meticulous records in line with government regulations and company policies.
Organize and manage files effectively.
Who We Are Looking For
A responsible, self-driven individual with a strong work ethic and professional demeanor.
Someone who thrives both independently and as a team player.
A detail-oriented, organized professional with exceptional communication skills.




Coachability and a keenness to learn and grow within the industry.
Responsibilities
Prepare, plan and execute travel itineraries including but not limited to: airline, car rental, cruises, resorts & hotels, amusement parks, concert & sporting event tickets, and other tours & activities.
Process payments on behalf of your clients to secure reservations.
Maintain relationships with industry specific vendors and suppliers.
Attend ongoing trainings to maintain and increase knowledge within the industry.
Provide superior customer service to clients.
Provide details to clients regarding any required travel documents such as passports or visas.
Skills and Requirements
Complete required Certification program in a timely manner.
Complete and maintain agent registrations with vendors and suppliers.
Laptop, Computer, or Smart Phone with reliable internet access is required.
Ability to manage your time effectively and stay organized.
Strong verbal and written communication skills
Personal travel experience is an advantage, but not a requirement.
Previous experience in hospitality and/or sales is an advantage, but not a requirement.
Must be 18 years of age and be authorized to work in the US.
Credentials, E & O Insurance (Required by law), Licensing, and Certifications.
Receive discounts and travel perks.
Participate in FAM Trips available only to licensed agents
Free ongoing vendor and company trainings.
Options to Specialize in specific destinations and/or niches within the travel industry.
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