Business Consultant (Brisbane)

Business Consultant (Brisbane)

02 Oct
|
JOORNEY
|
Brisbane

02 Oct

JOORNEY

Brisbane

Job Type: Contract position | Full time positionJob DescriptionCompany BAC Partners Role Purpose The Business Consultant (CPQ & CRM) is responsible for leading end-to-end HubSpot implementations that transform client business processes into scalable, operational CRM solutions.
This role serves as the strategic bridge between client business objectives and platform functionality, translating complex requirements into robust functional designs across Marketing, Sales, Service, and Data Hubs.
This role spans three interconnected consulting domains:Process & Requirements Design: Discovery, documentation, and optimisation of business processes, customer journeys, data models, and functional workflows that align with client GTM strategiesCPQ & Revenue Operations: Design and implementation of Configure, Price, Quote solutions within HubSpot and integrated systems, ensuring pricing rules, product catalogues, and quoting workflows support revenue objectivesPlatform Solution Architecture: End-to-end HubSpot solution design across multiple Hubs, ensuring implementations are scalable, user-adopted, and aligned with client business objectivesBeyond functional delivery, this role is accountable for establishing client relationships as a trusted adviser, identifying strategic opportunities for platform expansion, and ensuring implementations deliver measurable business value.
This is a client-facing consulting role.
While not primarily revenue-carrying, it directly contributes to project profitability through efficient delivery, scope management, and identification of organic expansion opportunities within existing client relationships.Key Responsibilities 1.
CRM & HubSpot Development Custom DevelopmentBuild and troubleshoot custom-coded actions, workflow extensions, API calls, and custom modules within HubSpotDevelop custom CRM experiences including properties, pipelines, automation logic, and UI customisations that align with client business processesImplement and maintain HubSpot CMS solutions including custom-coded modules,templates, and theme customisations where requiredCreate and optimise calculated properties, custom behavioural events, and complex workflow logicData ArchitectureDesign and implement custom object schemas, association labels, and data models that support client reporting and operational requirementsEnsure data integrity through validation rules, deduplication strategies, and data hygiene automationSupport data migration activities including mapping, transformation, and validation2.




Integration Engineering Integration Architecture & ImplementationArchitect integration flows across HubSpot, N8N, internal systems, and external platforms including ERPs, Lending Origination Systems (LOS), and marketing automation toolsInterpret and apply API documentation, including authentication methods (OAuth2, API keys, tokens), rate limits, endpoints, and data modelsDevelop real-time and batch integrations, including error handling, retry logic, logging, and monitoringBuild and maintain webhook receivers, custom API endpoints, and event-driven automation flowsMiddleware & Automation PlatformsDesign and implement workflows in N8N, Workato, or equivalent middleware platformsEstablish integration patterns and reusable components that can be leveraged across client engagementsDocument integration architectures, data flows, and operational runbooks for ongoing supportThird-Party SystemsIntegrate HubSpot with CPQ platforms (DealHub), payment systems, accounting software, and industry-specific applicationsCollaborate with client technical teams and third-party vendors to coordinate integration requirements and testingTroubleshoot and resolve integration issues across the technology stack3.
Technical Solution Design Architecture & PlanningUnderstand end-to-end systems architecture and how data moves between platforms across the client's technology ecosystemRecommend best-practice approaches for automation scalability, data integrity, and system maintainabilityProduce technical design documents, solution architecture diagrams, and implementation specificationsIdentify technical risks, dependencies, and constraints during solution scopingClient & Consultant CollaborationSupport scoping of technical requirements with consultants and clients during discovery and proposal phasesTranslate business requirements into technical specifications and acceptance criteriaExplain technical concepts and trade-offs to non-technical stakeholders in accessible termsParticipate in client workshops, technical discovery sessions, and solution demonstrations4.
Quality & Standards Technical Quality AssuranceEstablish and maintain coding standards, documentation templates,



and technical review processesConduct code reviews and technical quality checks on deliverables before client handoverBuild and maintain a library of reusable code snippets, integration patterns, and solution templatesEnsure all technical work adheres to BAC's delivery methodologies and quality standardsDocumentation & Knowledge ManagementProduce comprehensive technical documentation including solution designs, integration specifications, and operational guidesMaintain version control discipline using Git/GitHub/GitLab for all code assetsContribute to BAC's internal knowledge base and technical capability development5.
Delivery Support Project ExecutionDeliver technical work within agreed scope, timeline, and budget parametersProvide accurate time estimates for technical tasks and flag risks or blockers proactivelyCollaborate with Project Managers and Consultants to ensure smooth delivery executionSupport User Acceptance Testing (UAT) and client training on technical componentsEscalation & SupportServe as the escalation point for complex technical issues across active engagementsProvide technical support during warranty periods and managed services engagementsParticipate in post-implementation reviews and continuous improvement initiativesRequired Technical Skills Core RequirementsExperience: 3+ years in delivering HubSpot implementations across Marketing, Sales, Service, and Data HubsProgramming Languages: Strong capability across JavaScript (essential), Python and HTML/CSSCRM Platforms: HubSpot CRM data model (preferred), or equivalent experience with Salesforce, Microsoft Dynamics, or other enterprise CRMs including custom objects, pipelines, and workflowsAPI Expertise: REST APIs, webhooks, authentication methods (OAuth2, API keys, bearer tokens), building and debugging API integrationsIntegration Platforms: N8N, Workato, Zapier, or custom middleware developmentDatabases: Designing, reading, and writing to relational (SQL) or NoSQL databasesSource Control: Git, GitHub, GitLab with strong version control disciplineDesirable SkillsExposure to AI architecture, cloud-based AI tools, vector stores, and LLM-based workflowsExperience with HubSpot CMS, custom-coded modules, and theme developmentUnderstanding of data pipelines and ETL/ELT conceptsCPQ platform experience (DealHub, HubSpot Quotes, Salesforce CPQ)Financial services or insurance industry technology experienceHubSpot certifications (Solutions Architecture, Custom Integration)Employment Type Full time, Fixed-Term Location Remote (Sydney office capacity available) Salary Effective pay rate AUD 140,000 per annum + 12% superannuation
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📌 Business Consultant (Brisbane)
🏢 JOORNEY
📍 Brisbane

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