Remediation Team Lead — High-Risk Customer Resolutions (Sydney)

Remediation Team Lead — High-Risk Customer Resolutions (Sydney)

02 Oct
|
Optus
|
Sydney

02 Oct

Optus

Sydney

Optus is seeking a Remediation Team Leader to head a team tackling high-risk customer issues within our customer division.
You will guide decision-making with solid remediation expertise, balancing risk, regulatory exposure and stakeholder alignment to protect customer outcomes and Optus' reputation.This 12-month fixed-term role leads specialists handling executive complaints, privacy incidents, and escalated cases, ensuring timely, compliant remediation and governance across the function.
#J-*****-Ljbffr

📌 Remediation Team Lead — High-Risk Customer Resolutions (Sydney)
🏢 Optus
📍 Sydney

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