02 Oct
|
Arinco
|
Melbourne
Arinco means Artificial Intelligence Company.
We are the frontier partner for the AI era, helping organisations become Frontier Firms on Microsoft by changing how work gets done across people, processes, platforms and agents.
Our crew across Australia and New Zealand combines deep Microsoft expertise, trusted data, secure platforms, production-ready agents and proven Done RightTM frameworks.
We work alongside customers to move AI from experimentation to practical, governed outcomes at scale.We are reshaping our own delivery model too, using reusable agents, skills, patterns and workflows to amplify consultant expertise and create more value for customers.
Joining Arinco means helping shape the future of consulting in the AI era.
Named Microsoft Australia Partner of the Year ****, Arinco has more than 250 crew members and has delivered outcomes for more than 400 customers.The team and roleIntelligent Co-Ops is our cloud-only managed services team.
However, this role is not your standardsupport role - it is building and improving contemporary workplace services.
This role is also wanting someone who is passionate about working with AI tooling and keen to help customers deliver with AI.
We support Azure and Microsoft 365 customers exclusively, and our consultants don't just keep the lights on — they design, build, improve and modernise the environments they support.
Expect roughly a ***** split between managed services support and Consulting with hands-on build and enhancement work.We're a destination team.
That means we're looking for people who want to grow technically, take ownership, provide consulting to our customers — not just respond to tickets.What the role involvesProvide level 3 support to managed services customersParticipate in a paid on-call/after-hours on a rotating roster for Major IncidentsDeliver Microsoft 365 enhancement, build and development services to customersDesign,
implement and improve solutions across Intune, Entra ID, Exchange Online and TeamsIdentify and implement uplift and modernisation opportunities in customer environmentsApply an automate-first approach to improve reliability, consistency and efficiency at scaleUse automation tooling and AI-assisted workflows to reduce repetitive operational effortHarden the security posture of customer environmentUse AI tooling to automate repetitive tasks, improve the consistency and quality of our services, and free up time for higher-value workSupport customers in adopting and getting value from Microsoft's rapidly evolving cloud and AI capabilitiesWhilst this is a hybrid role, an onsite customer visit once a week is likely requiredWhat you'll bringAn interest in AI tooling and how it can improve the way we deliver servicesExperience with Microsoft 365 administration and support based on a strong security mindset.Experience with Microsoft Intune, Microsoft Entra ID, Exchange Online and Microsoft Teams with an understanding of how these technologies interact to deliver secure and effective workplace services.A strong understanding of identity, endpoint management, collaboration and messaging technologies, including user and device lifecycle management, Conditional Access and modern security principles with an appreciation of what good looks like in device deployment and management.A working understanding of Zero Trust concepts within Microsoft 365.Experience with PowerShell,
automation tooling and scripting is highly regardedStrong troubleshooting and problem-solving skillsThe ability to gather and scope customer requirements, document your work, and deliverStrong communication skills and a genuine enjoyment of working with customers and colleaguesA proactive mindset - you spot problems and move toward solutions rather than waiting to be askedA willingness to step into unfamiliar territory and work through it, not just operate in your comfort zoneA desire to learn new technologies and adapt to a constantly evolving Microsoft ecosystemNice to have (but not essential)Azure Infrastructure and Platform skillsMicrosoft Copilot and Copilot StudioSharePoint Online and PowerPlatformLife at ArincoOur crew is the heart of Arinco.
We're a curious, creative and passionate team helping organisations across Australia and New Zealand unlock what's next with AI.
We value people who think differently, ask better questions and care deeply about the impact of their work, for customers, our crew and the wider communityBenefits and ways of workingAn inclusive, people-first culture where you can bring your authentic selfStrong focus on learning and growth including training, certifications, lunch & learns and knowledge sharingRegular team events, social connection and community initiatives$2,500 annual allowance to choose the tech and home office setup that works best for youPlease noteWe are an equal opportunity employer and we welcome all applications.
Particularly those from underrepresented groupsAt this stage, we are only able to considercandidates with unrestricted local working rights.We don't require the assistance of recruitment agencies.Please note that, due strict compliance requirements, the successful applicant must have full work rights in Australia and must have continuously resided in the country for a minimum of five years.
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📌 Arinco - VicConsultant (Co-Ops) (Melbourne)
🏢 Arinco
📍 Melbourne