End User Desktop Support -Fifo Role (Adelaide)

End User Desktop Support -Fifo Role (Adelaide)

02 Oct
|
Paxus
|
Adelaide

02 Oct

Paxus

Adelaide

Job Description
End User Desktop SupportAdelaideSA FIFO from Adelaide
3-month contract Likely to extend
Roster:1 week work/ 1 week off
12-hour shifts, Thursday to Wednesday
️Flights & accommodation provided
️Food provided on site
About the Role We are seeking an experiencedEnd User Desktop Support Specialistto provide onsite IT support in a remote site environment.
Key Responsibilities
Provideonsite Level 1 IT and desktop support, including laptop builds and troubleshooting.
Supporthardware, applications, unified communications and guest networks.
Troubleshoot desktop and application issues and provide face-to-face support to end users.
Manageincidents and service requeststhrough to resolution.
Perform dailymeeting room diagnostic checks.
Coordinateprinter maintenance, consumables and hardware repairswith vendors.
Manage hardware failures, replacement parts and physical installation.
MaintainIT asset and equipment records.
Provide regular updates to users and work closely with Service Desk and resolver teams.
Perform other IT support duties as required.




About You
Experience indesktop, service desk or onsite IT support.
Strong troubleshooting skills acrosshardware and applications.
Excellent customer service and communication skills.
Comfortable working in asite environment.
Ability to work12-hour shifts on a FIFO roster.
Solid incident and service request management skills.
Service Desk/ticketing experience preferred.
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Ian Cardinal on or email and quote the above job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability.
If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.

📌 End User Desktop Support -Fifo Role (Adelaide)
🏢 Paxus
📍 Adelaide

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