At our university, ServiceNow is a foundational platform driving digital transformation across administrative and support services.
It underpins our service management capabilities, enabling streamlined workflows, improved user experiences, and data-driven decision-making.
As a ServiceNow Developer, you'll be part of a dynamic team that ensures the platform remains robust, scalable, and aligned with the evolving needs of our community.You'll be immersed in software development and the ServiceNow platform working to deliver secure, scalable, and innovative digital solutions.
Be part of a team that works across an enterprise-grade modern tech stack including AWS/Azure Cloud, ServiceNow, Mulesoft, Atlassian (Jira/Confluence) and more.
This is your chance to influence, innovate, and make real change.What you'll doBuild scalable, reusable ServiceNow solutions including scripting, configuration, integrations, and customisationsEngage with stakeholders to understand needs, refine scope and manage expectationsWork closely with business analysts, solution architects, and service designers to translate requirements into prototypes and final solutionsEnsure code / build quality and follow development standardsFollow DevOps practices to boost efficiency and productivityProvide technical support, troubleshoot issues and implement bug fixesEnsure platform health through regular maintenance, upgrades, and secure coding practicesParticipate in agile ceremonies and contribute to agile delivery practicesContribute to a culture of innovation, collaboration, and continuous improvementWhat we're looking forPrevious experience in software development rolesHands-on development on the ServiceNow platform, with a strong track record of delivering scalable and maintainable solutionsDemonstrated experience diagnosing and resolving issues within the ServiceNow platformAbility to follow development standards and DevOps practicesExcellent communication skills and the ability to collaborate across teamsServiceNow certifications like ServiceNow Certified System Administrator,



Certified Application Developer and/or Certified Implementation Specialist in ITSM, HRSD, or CSM are a plusThis full-time position is fixed term until October **** at a HEW 6 Higher Education Level located in the Digital Technology Solutions department at Callaghan Campus.About our UniversityThe University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence.
Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe.
Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle's Looking Ahead Strategic Plan ********* outlines the University's commitment to delivering an exceptional student experience and serving our communities.What we offerIn addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.These include:The remuneration for this position is from $***** - $****** p.a. + superannuation and is commensurate with skills and experience35-hour work week with flexible working arrangements (in line with the University's Versatile Work Policy)Up to 2 days work from home or remote per week (minimum 3 days per week on campus)17% super and salary packagingAdditional University Holiday days, generous 15 days personal leave, 10 days life leave and parental leave, annual leave loading and additional purchased leave schemeDiscounts in private health insurance, gym memberships, software, travel and moreFor specific position enquiries,



please contact Michael Skerritt, Senior Manager, DevOps Engineering via email Having Difficulties?
Please reach out to us: Our assessment processTypically, candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:Interview (an 'in person' interview will be conducted as part of the process)Referee checksPre-employment checks as appropriate to the roleOur University is committed to creating a safe, respectful, and inclusive environment for every member of our community.
This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence ****, from 1 January ****, the University will also consider gender-based violence risk factors as part of our recruitment processes.The completion and return of the University's Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.Our adherence to the Code is about more than compliance—it's about living our values.
Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.We are excited to be Looking Ahead with youWe are committed to a fair, inclusive, and barrier-free recruitment process.
If you require an alternative way to access the Position Description or submit your application, please contact .
Reasonable adjustments are available throughout the assessment and interview process to support all applicants to participate fully.The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion.
We welcome applications from people of all backgrounds and strongly encourage women and Aboriginal and Torres Strait Islander candidates to apply.
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📌 Servicenow Developer (New South Wales)
🏢 University Of Newcastle Employees, Location, Alumni
📍 New South Wales